Frequently asked questions
What is the return policy?
We offer a 30-day return or exchange policy from the date of purchase.
To be eligible for a return or exchange:
• The product must be unused
• The original seal must not be broken
• The item must be in its original packaging
For hygiene and safety reasons, we cannot accept returns on opened or used products.
If you have questions about a return, please call or text us at (501) 628-8642 Monday–Friday, 9 AM–4 PM, and our team will assist you.
Are your products medical-grade?
Yes. We carry medical-grade skincare brands including ZO Skin Health, Hydrinity, and Colorescience. These are clinically backed, high-performance formulations designed to deliver real, visible results.
How do I know which products are right for my skin?
We recommend scheduling a complimentary skincare consultation, so we can personalize a routine based on your skin type and concerns. If you’re unsure where to start, you can also call or text us at (501) 628-8642 for guidance.
Can I purchase products in-store?
Yes. You can shop online through our Shopify store or visit us in person at our Cabot or North Little Rock locations.
Do you ship products?
Yes. Orders placed through our Shopify store can be shipped directly to you for convenience.